Privacy Policy

Last Updated: January 1st, 2025

Bolxtine Limited ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our software solutions, including Mealble and Skirral (collectively, the "Services"). By using our Services, you agree to the terms of this policy.

1

What Data We Collect

We collect the following data to provide, improve, and secure our Services:

Personal Information:

  • Name, email, and contact details (when creating an account or contacting support).
  • Payment information (processed securely by third-party providers like Stripe/Apple and Google In-app Purchase).

Technical Data:

  • IP address, device type, browser, and operating system.
  • Usage patterns (e.g., login times, features accessed, errors encountered).

Cookies and Analytics:

2

How We Use Your Data

We use your data to:

  • Deliver and personalise the Services (e.g., account access, feature updates).
  • Process payments and prevent fraud.
  • Improve performance (e.g., fix bugs, optimise features).
  • Communicate with you (e.g., support tickets, service updates).
  • Comply with legal obligations.

We never sell your data to third parties.

3

How We Share Your Data

We only share data when necessary:

  • Service Providers: Trusted partners like payment processors, cloud hosts (AWS, Azure), and customer support tools.
  • Legal Compliance: If required by law (e.g., court orders, tax audits).
  • Business Transfers: During mergers, acquisitions, or asset sales (you will be notified).
4

Your Rights

Depending on your location, you may:

  • Access, correct, or delete your data.
  • Opt out of marketing emails.
  • Restrict or object to data processing.
  • Request a copy of your data in a portable format.

To exercise these rights, email [email protected]. And use privacy as a subject.

5

Data Security

We protect your data with:

  • Encryption (SSL/TLS for data transfers).
  • Regular security audits.
  • Access controls (only authorised personnel).
6

International Data Transfers

Your data may be transferred globally but is protected under GDPR-approved safeguards (e.g., EU-U.S. Privacy Framework).

7

Children's Privacy

Our Services are not designed for users under 16. We do not knowingly collect data from children.

8

Changes to This Policy

We'll notify you of updates via email or in-app alerts. Continued use of the Services means you accept the revised policy.

9

Contact Us

For questions or requests, contact:

Bolxtine Limited

Email: [email protected]

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